cPanel Announces Extended Office Hours
Houston, Texas - July 30, 2008 - Web host automation technology firm, cPanel Inc., in an effort to better serve customers, has extended customer service hours and added new staff.
Customer service hours will be extended to 7 a.m.- 7 p.m. EST. Customer service representatives will be standing by during those hours to answer questions about accounts and help tackle any issues that customers may experience.
David Koston, VP of Operations at cPanel noted, ”As we continue our efforts to provide a high quality of service, software and support, we feel this change will make it easier for us to deliver.”
cPanel technical analysts are already standing by 24 hours a day, seven days a week, 365 days a year to help with installations, troubleshoot issues and ensure customers have a smooth experience with the software software.
cPanel has also hired more staff in the past several weeks to further improve their software and ultimately help their customers to have profitable hosting operations. cPanel has added an additional customer service representative to help field calls from our customers. Also added are two new technical writers to work on updating and streamlining documentation. Another technical support representative has been brought on staff to help customers overcome any technical issues they may face. On the cPanel Server Suite side of things two new Windows C++ developers have been brought in. Also, in an effort to maintain a high level of efficiency and functionality in our software cPanel has added another staff member to their quality assurance team. Quality assurance works on finding deficiencies in the software and bringing them to the attention of the development team for resolution.
Eric Gregory, cPanel’s resident ‘Swiss Army Knife,’ added, ”As cPanel continues to grow we will continue to add new staff to ensure the smooth operation of our business and software. The ultimate goal is, as always, to provide our customers with the right products at the right time so their businesses can grow.”
cPanel is a web hosting control panel software provider, supplying hosting automation tools to numerous data centers and customers around the world. cPanel offers web hosting software that automates the intricate workings of web hosting servers. cPanel products are used on tens of thousands of servers worldwide. With offices in Houston, Texas as well as White Haven, Pennsylvania, cPanel’s hardware facilities are designed to ensure that operations are always running smoothly. Servers in New York, California and many other locations keep software updates available and systems functioning full speed.
For more information about cPanel, please visit www.cpanel.net.
ThePlanet Restructures Affiliate Program
Houston, Texas - July 29, 2008 - The Planet privately held dedicated hosting company, has made enhancements to the commission structure of its affiliate program.
Registered affiliates will receive a one-time, 100 percent commission on the referred customer’s total monthly recurring order value.
James P. Treuting, Vice President of Sales and Operations with The Planet noted, ”Since our January launch, our affiliate program has seen tremendous success. Making these improvements to our already competitive commission structure is another way to thank our partners for referring customers to The Planet.”
In May, The Planet announced the addition of Internet-products company Directi, as its largest affiliate. Share-A-Sale is The Planet’s affiliate network partner. The Planet is also shortening the commission-payout waiting period for affiliates. Down from three months, affiliates will now be paid 45 days after a referred customer places an order with The Planet.
Affiliates earn money by referring customers to The Planet on a commission basis, without having to bear the costs of owning and managing the customer relationship. The Planet has optimized its Web site for affiliate-related traffic, and a dedicated team provides affiliates with marketing materials and promotions. Affiliates can also easily track their conversion statistics through a specialized administrative portal.
Registration has been designed to be easy and simple for participants:
1. Affiliates register on Planet Alpha’s affiliate program page located at www.theplanet.com/affiliates.
2. Affiliates gain access to a full-featured management portal, which provides marketing materials, product information and a personalized HTML code to embed on their site.
3. Partners place links on their sites using the marketing materials.
4. Visitors to the affiliate’s Web site click on The Planet links, and a cookie is implanted to designate the source. Concurrently, The Planet Web site integrates with the affiliate vendor to make sales.
5. Affiliates can log into the affiliate portal to monitor sales conversions.
6. Share-A-Sale issues payments to affiliate partners.
Ultimately, The Planet endeavors to provide the following:
- High level of network capacity and speed to deliver peak performance
- Instant scalability to handle even the largest spikes in network traffic
- Parallel, redundant, multi-tiered network routing and switching architecture to assure reliability and stability
- Multiple layer network security that prevents Delayed Denial of Service (DDOS) attacks from harming businesses
- Knowledgeable experts with a passion for excellence and a commitment to operate the best networks in the business
The Planet is a leading provider of On Demand IT Infrastructure solutions, hosting more than 22,000 small and medium size businesses and 7.6 million web sites worldwide, using the best choice of servers, software tools and support, backed by state-of-the-art facilities and network connectivity.
To learn more about the affiliate program, please visit: www.theplanet.com/affiliates.
For more information about The Planet, please visit: www.theplanet.com.
InterServer Announces Launch Of New Dedicated Server Line
Newark, New Jersey - July 25, 2008 - Web solutions provider, InterServer, Inc., has released a new line of Litespeed-based dedicated servers, powered by a new web server platform, designed to offer significant performance improvements over the Apache industry standard solution.
According to the company, high traffic Web sites will see the greatest benefit from the introduction of Litespeed, as the platform handles much greater traffic while reducing overall server load. The reduction in resource consumption allows intensive applications and services to be run alongside the Litespeed on the same server.
John Quaglieri, Chief Technical Officer at InterServer remarked, ”The Litespeed Web server offers an array of key features and enhancements that have never been available with Apache, the most commonly used web server. We have seen a real value in Litespeed and have seen excellent results from clients who have already adopted the solution independently. We are rolling out Litespeed dedicated servers today in an effort to provide existing and prospective clients with a robust alternative to Apache.”
Server administrators will also enjoy Litespeed’s simple and intuitive installation process. Once installed, Litespeed immediately boosts performance - including the ability to handle more simultaneous connections and a 50% increase in PHP performance. Litespeed also comes built with protection against Denial of Service (DoS) attacks, a common attack used to virtually paralyze servers. Litespeed is compatible with cPanel and DirectAdmin, and uses Apache-compatible htaccess, mod_rewrite, and httpd.conf
Litespeed dedicated servers with cPanel start at $160/monthly, which includes an Intel Core2Duo 2.66Ghz processor, 2GB DDR2 Memory, a 250GB SATA hard drive, and 2000GB of monthly data transfer.
InterServer, Inc. is a privately held web solutions provider operating since April 1999. Located in Secaucus, N.J., the company’s datacenter is less than 12 miles from New York City and Newark, New Jersey. InterServer’s network is powered by Cisco 6500 SUP720 routers connected to the Internet by paths to New York City and London.
For information about Litespeed dedicated servers from InterServer, please visit: https://interserver.net/litespeed-dedicated-server.html.
For more information about InterSever, please visit: www.interserver.net.
Securing your Linux Firewall
As with any server, you want it to be as secure as possible. Most people throw firewalls together to take care of this issue, as well as employing Intrusion Detection Systems to thwart an attacker’s wishes to gain access to your machine, or cause it to become unresponsive. Today I will be demonstrating some simple SysCtl variables that you can employ on your server, which will turn on some simple protections in your linux kernel, helping thwart some forms of malicious attacks your server may encounter.
First, you will need to open your sysctl.conf file, generally located in /etc/sysctl.conf
Next, you will add the following to the bottom of your sysctl.conf file, to enable the built-in protection that the linux kernel has to offer.
net/ipv4/conf/all/rp_filter = 1
net/ipv4/conf/all/log_martians = 1
net/ipv4/conf/all/send_redirects = 0
net/ipv4/conf/all/accept_source_route = 0
net/ipv4/conf/all/accept_redirects = 0
net/ipv4/tcp_syncookies = 1
net/ipv4/icmp_echo_ignore_broadcasts = 1
Now, if your linux server is protecting a NAT, you will need to also add the following line to the sysctl.conf, if not already present, to allow ip forwarding to occur.
net/ipv4/ip_forward = 1
Next, you will need to instruct sysctl to reload the sysctl.conf file, as to update the /proc variables, so you can avoid the need for a reboot.
sysctl -p /etc/sysctl.conf
And there you have it. The built in protection within your linux kernel is active. Remember though, this is only supplemental to using a firewall, and not a replacement. There is no replacement for a properly secured firewall.
UK2 Announces Positive Second Quarter
London, United Kingdom - July 24, 2008 - British web hosting company, and high bandwidth dedicated hosting provider, UK-2 Group, has reported successful first and second quarter results, with above target performance.
Ditlev Bredahl, Managing Director and CEO of UK2 noted, ”We were extremely pleased with our Quarter 1 results, but are even happier to have continued the strong performance throughout Quarter 2, making 2008 one of our best years so far. We have made significant changes within UK2 over the past few years, which in turn have generated significant rewards. We have really enhanced our support, strengthened our network, launched an amazing portfolio of products and have kept our prices competitive. Underpinning all of this is a team of dedicated UK2 employees, who promise to ‘Bend Over Backwards’ to help all our customers.”
According to the company, the success is due to excellent growth in the higher revenue and profit areas of shared and dedicated hosting, not just domain names. Also UK2.net has seen positive growth in both new customers and existing customer renewals.
UK2.net has been a significant player in the British and European hosting markets since 1998, and is the founder brand of the UK-2 Group. UK2.net underwent a large organizational and strategic restructure in 2006 when the new Management Team came on board. A three year strategy was set out that time, starting with 2006 being a clean up year where the focus was on getting the basics right and establishing a sold foundation for the future. Then 2007 was the rollout year, where UK2’s marketing activities kicked in along with exciting changes to the portfolio and considerable investment into the organisation. Finally 2008 is the consolidation year, where UK2 as planned, is maturing into a successful, dominant hosting company growing organically and through acquisitions, and plans and strategies for future success are being conceived.
This latest news, comes on the heels of its s officially launched newest venture, 10TB.com. In celebration of the launch, 10TB.com is giving away free tickets for Seadog cruises departing from the Navy Pier at its HostingCon booth #613 with a retail value of over $29.95. Visitors to the 10TB.com booth will also be entered in a draw to win a Macbook Air Laptop.
10TB.com is the newest venture for leading web hosting organization UK-2 Group which has provided web hosting and domain registration since 1998 and has pioneered 10TB hosting in the United Kingdom with thousands of servers under management. Similarly, 10TB.com will quickly position itself as the leader in high bandwidth dedicated web hosting for companies who need guaranteed throughput and the latest high-end servers.
10TB.com has partnered with SoftLayer Technologies to ensure their offerings are in the top data centers in Washington D.C., Seattle or Dallas and connected via a 10G private network. 10TB.com provides gigE ports on all servers and has a minimum 10 gigE connection from the backbone to the rack.
The vouchers will be good for any of the Seadog cruise rides including the all new Seadog Extreme, the most horse-powered commercial passenger vessel of its kind currently cruising the Great Lakes. Seadog cruises depart from Chicago’s historic Navy Pier and also include a choice of either the River Lake Architecture Tour or the Speedboat Lake Tour.
10TB.com will be at Booth #613 at HostingCon 2008.
10TB.com offers high bandwidth dedicated web hosting. With 10TB of guaranteed bandwidth, the highest quality servers running from SoftLayer Technologies data centers and every component tuned for peak performance, 10TB.com is the first choice for companies with demanding hosting needs.
UK2.Net has been in the web hosting industry since 1998. The company has sold over a million domain names, and hosted thousands of websites with dedicated servers for customers in various countries. Some of the recent improvements in its products and services has included: new UK based call centre, 24/7 live online support and new product packages. UK2 is a major shareholder of the merged Redbus Interhouse and Telecity group (one of the biggest colocation managed data centers in Europe).
For more information about 10TB.com, please visit: www.10TB.com.
To learn more about UK.Net, please visit: www.uk2.net.
HostingCon 2008 will feature a full three days of conference sessions, intended to allow hosting professionals the ability to expand knowledge in business, shared services, enterprise, data center, and application hosting.
HostingCon is the largest conference and trade show for the hosted services industry, this year to be spread over 56,000 square feet reserved specifically for the event, with approximately 20,000 net square feet of booth space in an easy to navigate floorplan. The exhibit hall will feature over 70 vendors displaying products and services, offering demonstrations and activities related to the hosted services industry.
To learn more about HostingCon 2008, please visit: www.HostingCon.com.
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